Sleep Promise

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Our pickup option is available with all online purchases, and it's FREE!

With this service you can order your items online and pick them up at one of our convenient distribution center locations in Fridley, MN, Fargo, ND and Sioux Falls, SD; as well as select store locations.

How to Place an Order for Free Pickup

• Start by selecting the location you'd like to pick up your items at, then select "Confirm Pickup".

What to Expect

• Your items may not be available for immediate pickup. Once your items are available, you will be notified that your purchase may be picked up at the location selected at checkout.
• In advance of all pickups, we ask that you notify the store and/or distribution center of what time you will be picking up your purchase. This allows us time prepare your order.
• All merchandise will be fully packaged for secure transportation and may not be assembled. If you choose, you can request to inspect the merchandise before taking items home.
• The purchase must be paid in full at or before pickup. Please bring your receipt to the store and/or distribution center. An associate will verify your purchase and help coordinate your pickup.

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Drop-Off Delivery services are available on all items in some locations, it's FREE with a $399 minimum purchase!

Once you've found your perfect styles, our team starts finding the smartest route to get your purchase to you. We know that you're eager to receive your new items, so we work hard to deliver your purchase in a timely manner and with care.

How to Place an Free Drop-Off Order

• To determine what delivery options are available, you will be asked for your zip code while checking out. For customers with homes in zip codes that we offer Free Drop-Off, you will not be charged any drop off fees as part of your total purchase.

What to Expect

• You will be provided with an estimated delivery date base on the availability and stock levels of the items you purchase. If your merchandise is not in stock at the time of your purchase, we will contact you when it becomes available to schedule a delivery date.
• Two days before your delivery date, you will receive a reminder phone call and text to confirm your delivery address and give your estimated time window for delivery. In order to ensure there is plenty of time to deliver your purchase with care, all deliveries are scheduled in three-hour windows.
• In order to complete a delivery, an adult 18 years or older must be present and provide a signature of delivery.

Drop-Off Details

• The delivery team will ONLY bring the items to your front door, garage, apartment lobby, or hallway in front of your apartment.
• Items will be in the packaging and are not assembled.
• Drop-Off Delivery will be between 8:00AM and 7:00PM.

• Concealed damaged must be reported within 24 hours to the Help Center.

• All returns are subject to management approval and a delivery charge will apply to pickup merchandise.

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Our In-Home Delivery & Assembly service is available with any size order, for one low fee. Once you've found your perfect styles, our team starts finding the smartest route to get your purchase to you. We know that you're eager to receive your new items, so we work hard to deliver your purchase in a timely manner with care.

How to Place a Delivery Order

• To determine what delivery options are available, you will be asked for your zip code while checking out. If your home is in one of the many areas where we offer In-Home Delivery, you will receive a delivery fee as part of your total purchase.

What to Expect

• You will be provided with an estimated delivery date base on the availability and stock levels of the items you purchase. If your merchandise is not in stock at the time of your purchase, we will contact you when it becomes available to schedule a delivery date.
• Two days before your delivery date, you will receive a reminder phone call and text to confirm your delivery address and give your estimated time window for delivery. In order to ensure there is plenty of time to deliver your purchase with care, all deliveries are scheduled in three-hour windows.
• In order to complete a delivery, an adult 18 years or older must be present and provide a signature of delivery.

In-Home Delivery Details

• With the In-Home Delivery service, the delivery team will bring all items into your home, as well as set up and place your new items in the area of your choice.
• We will take care of unboxing and removing all the waste associated with the packaging (cardboard, styrofoam and plastic), attaching the hardware, deluxe prepping, touching up and inspecting your product.