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A message from our CEO
Coronavirus (COVID-19) Updates
The safety of our customers and employees is our top priority. At this time, all Furniture Mart locations are open during regular business hours. Out of the interest of our customers, communities, and employees, we’ve spent time learning about coronavirus COVID-19 and the precautionary measures we can take.
Our Stores - We have increased the cleaning services at our stores and have provided additional cleaning sprays and wipes to disinfect regularly touched surfaces. These surfaces include entrances, desktops, tables, and checkout counters. Our locations will continue to operate standard store hours. If you can’t make it into one of our locations, we’d encourage you to shop online at thefurnituremart.com where you’ll find our complete selection of furniture and mattresses at the same great prices.
Delivery and Service Technician Teams – All delivery and service technician team members have been provided with hand sanitizer to clean their hands of any germs, and rubber gloves to reduce skin contact with customer's items. Team members will also follow a regular cleaning schedule that disinfects door handles, vehicle door handles, steering wheels and the overall interior of the vehicles.
Delayed Delivery and Product Availability – Currently, most of our products are in-stock and available, however, as the situation evolves, shipments of items may be delayed. If you experience delays or have questions about the status of your order, please reach out to your sales associate.
Our Employees – We have shared with our employees’ specific instructions on the proper handwashing method and other sanitary actions they can take, and to stay home if they feel ill. We are also following CDC recommendations for any employee returning from travel outside of the United States and/or if they have had contact with a person diagnosed with COVID-19.
We are closely monitoring the latest reports from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), and will continue to follow the guidelines and recommendations provided to help prevent the spread of the virus.
We appreciate your business and patience during this time and will continue to be committed to protecting our customers, communities, and employees.
Just for signing up, you'll receive exclusive savings on your next purchase. Plus, throughout the year, you'll receive the inside scoop on all our special offers, smartest styles and all our new arrivals so you'll never sacrifice style for value.
Buy online and pick up your order for free at your local Furniture Mart store.
Our Store Pickup option is available with all online purchases , and it’s free!
If you’d like to take home and set-up your purchase at the convenience your schedule, our Free Store Pickup option is a great one for you. With this service you can order your items online and pick them up at your local Furniture Mart. There are a few things you should keep in mind when placing an order for Store Pickup.
How to Place an Order for Store Pickup
Start by selecting the store you’d like to pick up your items at. You may be assigned a store for pickup based on your locations so if you’d like to pick up your items at a different location, select *store* from the drop down menu on the Cart page and select update.
What to Expect
Your items may not be available for immediate pickup. Once your items are available, you will be notified that your purchase may be picked up at the location selected at the time of your purchase.
In advance of all pickups, we ask that you notify the store and/or distribution center of what time you will be picking up your purchase. This allows us to ensure that your purchase is safely prepared for you to take it home and for our team to be readily available to help you carefully load your items.
For secure transportation, keep in mind that all merchandise will be fully packaged and therefore, may not be assembled. If you choose, you can request to inspect the merchandise before taking items home.
The purchase must be paid in full at or before pickup. To help us ensure the pickup process is seamless, please bring your receipt to the store and/or distribution center. An associate will verify your purchase and help coordinate your pickup.
Let our movers do the heavy lifting for you.
Our in-home delivery service is available with any size order for just one low fee, plus, we’ll even set up your new styles for free!
Once you’ve found your perfect styles, our team starts finding the smartest route to get your purchase to you. We know that you’re eager to receive your new items, so we work hard to deliver your purchase in a timely manner and with care. To help us provide you with an exceptional experience, there are a few things you should know.
How to Place a Delivery Order
To determine what delivery options are available, you will be asked for your zip code while checking out. If your home is in one of the many areas where we offer in-home delivery and free set-up, you will receive a delivery fee as part of your total purchase.
What to Expect
You will be provided with an estimated delivery date based on the availability and stock levels of the items you purchase. If your merchandise is not in stock at the time of your purchase, we will contact you when it becomes available to schedule a delivery date.
One to two days before your delivery date, you will receive a reminder phone call and text to confirm your delivery timeframe. In order to ensure there is plenty of time to deliver and set-up your purchase with care, all deliveries are scheduled in three-hour windows.
Approximately 30 minutes before the delivery team arrives with your purchase, you will a phone call notifying you that that your items are on their way!
The delivery team will bring the items into your home, set them up and place your new items in the area of your choice.
In order to complete a delivery with full set-up, an adult 18 years or older must be present.
*Extra 5% savings can be applied to sale prices on home office items and qualifying amount applies to merchandise only, not applicable taxes, protection plans or delivery charges. Offer not valid on the following items: Smart Buys, clearance items, advertised items, doorbuster items and sale items. No adjustments on previous purchases. See associate for details. Offer expires 04/20/20.